Support
Ask a Person, Not a Ticket Bot
Questions about a read, a licence, a payment or the app reach someone who uses the tools every day. Pick the channel that suits you.
Chat with us
- TelegramFastest, usually within the hour
- WhatsApp+971 52 780 5973, every day, 08:00 to 22:00 UTC
- Emailsupport@chinesebots.com
Joory Street, Jumeirah Village Triangle, District 3, Dubai, United Arab Emirates
Quick answers
Which expiries are free?
The four hourly ones, 1H to 4H, on every broker and pair. See the expiry scale.
Where is my licence key?
In the receipt email, sent to the address you paid with. Check the spam folder, then write to us from that address.
How do I cancel Pro?
Use the link in your receipt, or message us. Pro stays open to the end of the paid month. Refund rules.
Is there an APK?
Yes. Both Android apps come from Google Play or as an APK file: Chinese Quotx Bot for Quotex and Chinese Pocket Bot for Pocket Option.